![]() Library Journal Stone, Patton, and Heen illustrate their points with anecdotes, scripted conversations and familiar examples in a clear, easy-to-browse format. Incorporating interactive exercises, coaching, feedback, and on-the-spot experimentation, this program shows you how to internalize effective strategies and execute them to achieve productive conversations and the results you want. Difficult Conversations will be appreciated by readers who wish to improve oral communication in all aspects of their daily lives. ![]() Keep your team moving forward and on target.The authors, associated with Harvard Law School and the Harvard Project on Negotiation, show how such. Strengthen your leadership by confronting adversity with aplomb Difficult Conversations, by Douglas Stone, Bruce Patton, and Sheila Heen, offers advice for handling these unpleasant exchanges in a manner that accomplishes their objective and diminishes the possibility that anyone will be needlessly hurt.Bridge the gulf of real differences in what people believe and feel.Enhance your fundamental listening skills.Gain strategies to foster successful relationships. ![]() In the end, they say, receiving feedback well is a skill, and. The authors describe three triggers that lead us to dismiss feedback, and how to counteract them to improve your relationships and take charge of your life-long learning.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |